This Privacy Policy describes how REIP Platform ("REIP", "we", "us", or "our") collects, uses, and protects the personal information of users ("you" or "your") when you access or use our website and services. By using our platform, you consent to the practices described in this Policy.
1. Information We Collect
We collect the following types of information:
- Identity Information: Full name, CNIC/Passport number, date of birth, and photograph.
- Contact Information: Email address, phone number, and mailing address.
- Financial Information: Bank account details, investment amounts, and source-of-funds declaration (for KYC compliance).
- Platform Usage Data: Pages visited, features used, login timestamps, and device information.
- Communication Records: Messages, inquiries, and support tickets submitted through the platform.
2. How We Use Your Information
We use your personal information to:
- Process your registration and verify your identity (KYC)
- Facilitate investment bookings and partnership agreements
- Send platform notifications, project updates, and investment status alerts
- Comply with legal obligations under applicable Pakistani law
- Detect and prevent fraud, money laundering, or unauthorised access
- Improve our platform services and user experience
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
- Verified developers for the specific project you have invested in
- Saboot Accounting for independent bookkeeping of your investment
- Legal and compliance advisors as required
- Government or regulatory bodies when required by law
4. Data Security
We implement industry-standard security measures including SSL encryption, secure cloud storage, access controls, and regular security audits. Your documents are stored in an encrypted document vault with role-based access permissions.
5. Data Retention
We retain your personal data for as long as your account is active or as required by applicable law. KYC and investment records are retained for a minimum of 7 years to comply with anti-money laundering regulations.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
7. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse platform usage. You may disable cookies through your browser settings, though this may affect some platform functionality.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: privacy@reip.com.pk
Address: Office 14, Saboot Tower, Blue Area, Islamabad, Pakistan